Frequently Asked Questions
How do I personalize my coaster?
It's really simple! Just choose your product, upload your photo, and add any text you'd like — such as names, dates, or a special message — before checkout. We'll take care of everything else from there.
What type of photo works best?
✔ Square photos – this fits the coaster perfectly
✔ Clear, high-quality images – not blurry or pixelated
✔ Front-facing subjects – faces should be visible and well-lit
✔ Good lighting – avoid dark or heavily shadowed photos
✔ Close-up shots – the main subject should fill most of the image
How long does delivery take?
Delivery Royal mail 24hr, Royal mail 48hr
What are the coasters made from?
✔ Hand-cut with rustic, textured edges
✔ Strong, durable, and long-lasting
✔ Each piece is unique in texture and finish
What occasions are they perfect for?
✔ Mother’s Day & Father’s Day
✔ Anniversaries
✔ Weddings & Engagements
✔ Christmas
✔ Valentine’s Day
Can I return or change my order?
30 day returen
How do I get in touch?
Watch Us Engrave Live!
Follow us on TikTok to watch your coasters being laser-engraved in real time. It's pretty satisfying!
Follow on TikTokStill have a question?
Can't find what you're looking for? Get in touch — we're always happy to help.
Ready to order?